I take it there is NO support

maineyakSep 2012

I've posted on the forum, and it doesn't get posted. I've NEVER heard of a "support" forum that monitors each post, and makes the member wait for days for an answer. I've submitted a support ticket, no reply.

I've got a feeling I'm never going to get paid, if this is how support works.

Link1 replyFrom our old forum (2012)Old copy

This topic is from our old forum and is kept as it was. Start a new topic to ask about it.

1 reply

AdFocusStaffSep 2012
We have rules on the forum, if your post does not follow the rules it is removed.

There is to be no discussion of red flags, support tickets, or anything account specific on these boards. The boards are for the community not for individual help. That's what we have support tickets for.

As is said on the support tickets homepage we are VERY VERY backed up right now with tickets. That's why we have 8-10 day delays.

I am very sorry the support up until now has been very slow but I am the only one working on tickets. Yes, I know I should hire someone - that will happen but it takes time to train the person and make things run smoothly. It's a very high priority though - support is very important to me.
0
Link Old copy