Help and questions
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site is extremely slow

chaudhary9
site is loading extremely slow,and even when users click on the link the ad page takes atleast 30-60seconds before it opens up,i am using full page script on my site and it is very annoying,please fix it

i tried contacting through contact page,but sometimes captcha does not loads up and other time the ticket simply fails,please fix it,it is annoying for me as well as for the users
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  • psphacker06
    Yes the site is very very slow. 80% of the time it doesnt even connect. I had to switch to adfly because none of my adfocus links work.... Please fix it.
  • AdFoc.usStaffedited
    I understand completely. I am very sorry for the recent errors which have been more prevalent today and yesterday. It has been really unfortunate but a learning experience and a way to improve the service for users. I will make it up to the users because they deserve a top quality service from us.

    The reason for these errors is because our software was built in a way which could not handle such high amounts of connections per second (over 9000 per second). We've upgraded our servers a couple months to address the errors and now we will be upgrading again. I'm very confident this upgrade will alleviate the stress on the servers and bring down the errors. The process of upgrading our servers should take a few days and will be done this week.

    The issue is not just with the servers, but in the way we store and retrieve data from our database. Our current database design is being replaced with a much, much faster design that will not put as much stress on system resources. This is a process that will take 2-3 weeks to switch from the old database to new. There is a LOT of data (250GB) which has to be carefully implemented into the new design as to keep users data intact.

    These upgrades are temporary fixes and are just a temporary solution. I've brought on a very talented programmer who has been designing, coding, and testing a completely new version of our user interface and link serving. The entire AdFoc.us code has been redone, the database re-designed for optimal performance and efficiency, and a lot of new features will be introduced.

    This has been a really unfortunate timing for these problems but I promise you we are working our hardest. Our highest priority right now is lowering the number of errors and overall speed of the site without having any downtime. After that, the new AdFoc.us features and code overhaul will be introduced.

    Stay tuned for an announcement about a timeline of server upgrades, new features coming, and how we are giving away money to active users this month for troubles with our service.
  • Kambatra
    Hey admin,i have given so much trafic to your site.for example : i give 200 visits and 25 were not able to view because of the errors and my earning might also affected and lowered due to errors.so who will compensate my loss and other publisher also.
  • AdFoc.usStaff
    I posted this a little while ago:
    adfocus.proboards.com/index.cgi?board=announcements&action=display&thread=395

    Check here for info about compensation this month.

    There will be 10% addition to the next payment. 🙂 If the error persists, we will compensate even further!
  • Kambatra
    But i am not able to understand the compensation. Like i earned 90 $ in feb and 15 $ in jan and 105 $ are pending then how much will i get if i withdraw on 7 mar.and if i dont withdraw on 7 then how much will i get if i withdraw later.
  • AdFoc.usStaff
    You will receive 10% additional of whatever payment you make in the month of March.
  • Kambatra
    And how much will i get on 7th march?i have 83 $ of feb earning.tell me the exact amount with compensation added.
  • AdFoc.usStaff
    Submit a support ticket and I'll take a look.
  • Kambatra
    Already submitted.
  • AdFoc.usStaff
    Please do not bump these threads unless it is relevant to the errors. I've cleaned up this thread.
  • Kambatra
    Helo admin,will you update the news when your site gets fine and ok?so that i can start the work again.
  • Kambatra
    Helo admin,its 6th march and still your site is not working well,errors are there.you have written in the update that we will resolve errors in between 29th feb-4rth march but its 6th march today.
  • elsaliaa
    This site is very error.i dont understand why didnt admin fix it ?.too slow,severs are not strong. i think i should come back adf.ly , that site pay lower but no error - that i will not miss any viewer on my link 🙁
  • Kambatra
    Elsalia,yes you are right,but adfoc pays compensation by adding 10 % into the amount that we earn.but admin said that it will be for february,i think admin must pay 30-40 % comision for the march because in march,error has increased very much.
  • AdFoc.usStaff
    Will be posting an update to the error announcement thread in a few hours. 🙂